AzurSlot Privacy Policy

We at AzurSlot take your privacy seriously, and this Privacy Policy explains how we collect, use, store and protect your personal data when you visit azurslot.com, register an account, use AzurSlot casino login features, or interact with our games and services. By creating an account or otherwise using our platform, you confirm that you have read and understood this policy and agree to the practices described below.

Who We Are and What This Policy Covers

Our casino is operated by GBL Solutions N.V., a company registered under the laws of Curacao with registration number 155090, and licensed by the Curacao Gaming Control Board under licence OGL/2024/589/0556. Ramtinar Techconsult Limited, our subsidiary registered in Cyprus, acts as our Payment Agent, and G2A.COM Limited acts as Merchant of Record for purchases made through G2A Pay. When you use Azur Slot, this policy applies to all personal data processed through our website, our support channels, and any AzurSlot casino app or mobile browser session you may use to access our services.

Information We Collect

We collect personal information directly from you and automatically through your use of our platform. This includes:

• Registration details such as your name, surname, date of birth, address, phone number and email address, provided when you complete Azur Slot casino sign up
• Account credentials used for AzurSlot login and Azur Slot login sessions
• Identity verification documents submitted for KYC purposes, including proof of identity, age and place of residence
• Financial information related to deposits and withdrawals, including payment method details processed by our Payment Agent and by G2A.COM as Merchant of Record
• Gaming activity data, including bets, wins, bonus usage and loyalty club participation
• Technical data such as IP address, device information, browser type and login timestamps
• Communications you send us via live chat, email or our contact form

How We Use Cookies

We use cookies and similar tracking technologies to operate azurslot.com, remember your preferences, keep you logged in during your AzurSlot casino online session, and analyse how our platform is used. Cookies also help us detect fraudulent activity, including attempts to disguise or interfere with your IP address through a VPN, which is not permitted under our Terms. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect your ability to use AzurSlot casino log in features or play our games.

Why We Process Your Data

Our casino processes personal data for the following purposes:

• To create and manage your account and enable AzurSlot casino login and Azur Slot casino login
• To verify your identity, age and place of residence in accordance with anti-money laundering rules
• To process deposits, withdrawals and any azurslot bonus, azurslot promo code or azur slot bonus code you claim
• To communicate with you about your account, promotions such as our welcome package, or an azurslot no deposit bonus offer
• To detect and prevent fraud, abuse of bonus terms, and unauthorised access
• To comply with our licensing obligations under Curacao law and CGA certification requirements

How We Share Your Information

We do not sell your personal data. However, we may share information with trusted third parties who help us operate our services, including our Payment Agent Ramtinar Techconsult Limited, G2A.COM Limited as Merchant of Record for purchases made through G2A Pay, identity verification providers, game providers whose titles are hosted on our platform, and regulatory authorities such as the Curacao Gaming Control Board where required. Some game providers may restrict access to their titles in specific countries, and limited technical data may be shared with them to enforce these restrictions.

KYC Verification and AML Compliance

Before processing certain withdrawals, we require you to complete identity verification. Our KYC Department, reachable at kyc@azurslot.com, reviews documents Monday to Friday, 09:00-18:00 (GMT+3), and verification typically takes up to three business days after all requested documents are received. Under our AML rules, no payout resulting in more than 2,000 EUR within 24 hours, or more than 2,300 EUR cumulated since registration, is released until your identity, age and place of residence are confirmed. Documents must be submitted within 30 calendar days of your withdrawal request, and video verification by call may be requested.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our systems supporting AzurSlot casino online login and payment processing use encryption and access controls, and our staff are trained to handle personal information responsibly. Despite these safeguards, no method of transmission over the internet is completely secure, and we encourage you to protect your own login credentials.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterward to comply with legal, regulatory and accounting obligations. Inactive accounts may be subject to a monthly fee of 5 EUR or its currency equivalent, and any cashback balance on an inactive account is cancelled. We may retain KYC documents and transaction records for extended periods where required by anti-money laundering regulations.

Accessing AzurSlot Through Browser or App

We currently offer AzurSlot through desktop and mobile browser access rather than a downloadable AzurSlot application. If you access Azur Slot app-style functionality through your mobile browser, the same privacy protections described in this policy apply. Any third-party software required to access certain features is covered by our general Third-Party Software terms, and we recommend always accessing azurslot.com through official channels.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you, including the right to:

• Request access to the personal data we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your data, subject to our legal and regulatory retention obligations
• Object to certain processing activities
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below, and we will respond as promptly as possible.

Restricted Jurisdictions

We do not knowingly collect or process personal data from residents of jurisdictions where online gambling is prohibited under our Terms. If we discover that an account has been created from a restricted country, we reserve the right to suspend the account and cancel associated deposits and bets, and any personal data collected will be handled in accordance with this policy and applicable law.

Children's Privacy

Our services are intended solely for adults who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and any account found to belong to an underage individual will be closed and associated funds handled in accordance with our Terms.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. Any updates will be posted on this page, and we encourage you to review this policy periodically. Continued use of AzurSlot after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or your AzurSlot login and account details, please contact our support team at support@azurslot.com. For matters related to identity verification, please write to kyc@azurslot.com. Our support team is available 24/7 via live chat, and our KYC Department operates Monday to Friday, 09:00-18:00 (GMT+3).